Frequently Asked Questions

Most Calgary millwork orders are completed within 1 week. Complex or large orders may take slightly longer. We'll provide a specific timeline with your quote. Our 25-year track record in Calgary ensures reliable, consistent delivery.

No. We have no minimum order requirements. Order exactly what you need, whether it's one piece or a hundred. This makes us ideal for Calgary contractors working on small renovations or large custom home builds.

Contact us with your requirements via phone at 403-651-3605, email at info@rockymountainmillwork.ca, or our online quote form. We'll provide a detailed quote within 24 hours, and once approved, we begin production immediately at our Calgary facility.

Absolutely. Send us your cut lists in any format - spreadsheet, PDF, CAD files, or even a sketch. We'll optimize and produce exactly what you need using our CNC precision equipment. Our Calgary shop handles everything from simple panels to complex custom components.

Pricing is based on materials, dimensions, quantity, and any special requirements like edge banding or drilling. We provide detailed quotes with no hidden fees. Volume discounts are available for larger Calgary projects. All pricing is trade pricing - no retail markups.

Orders can be modified or cancelled before production begins at no charge. Once production starts, standard charges may apply. Contact us immediately if you need to make changes. We understand Calgary construction timelines can shift, and we work with you to accommodate changes when possible.

We work with MDF, melamine, plywood, particle board, and various sheet goods. Our Calgary facility stocks a wide range of materials and finishes. If you have a specific material need for your Calgary project, ask us - we can source specialty materials when needed.

Yes. All panel products can be edge banded in matching or contrasting colors. We use commercial-grade PVC edge banding applied with precision equipment. Edge banding is included in our standard cabinet component pricing.

We specialize in slab doors in TFL (thermally fused laminate) and veneer sheets — perfect for modern, contemporary designs. For solid wood doors, raised panel, or 5-piece profiled doors, we can recommend trusted industry partners or send your door list to our partners on your behalf. This lets you get exactly what you need while we handle the coordination.

Yes. We can supply hinges, slides, handles, and other hardware. Our drawer boxes come pre-drilled for standard slide systems. We work with quality hardware manufacturers and can recommend the best options for your Calgary project.

Yes. Visit our Calgary shop at 3833 12 St NE, Calgary, AB T2E 6M5 to see material samples, door profiles, and edge banding options. We can also provide sample pieces for larger Calgary projects upon request. Our showroom displays various finishes and door styles to help you make informed decisions.

We serve trade professionals only - contractors, builders, carpenters, cabinet shops, installation companies, and renovation specialists throughout Calgary and Southern Alberta. We do not sell to the general public. Our focus is exclusively on B2B trade relationships.

Yes. We work with architects and interior designers on specification projects throughout Calgary. We can provide material samples, technical specs, and consultation to ensure your designs can be manufactured efficiently. We help Calgary design professionals create buildable, cost-effective millwork solutions.

Yes. All our pricing is trade pricing - no retail markups. Volume discounts are available for larger Calgary projects. We understand the cost pressures contractors face and structure our pricing to be competitive while maintaining quality.

Credit terms are available for established trade accounts. Contact us to discuss setting up a trade account. We work with Calgary contractors to provide flexible payment options that fit your business needs.

Yes. We deliver throughout Calgary and surrounding Southern Alberta communities including Airdrie, Cochrane, Okotoks, Chestermere, Crossfield, and Strathmore. Delivery charges depend on location and order size. We can deliver directly to your Calgary job site or shop location.

Absolutely. Pickup is available at our Calgary shop at 3833 12 St NE, Calgary, AB T2E 6M5 during business hours. Many Calgary contractors prefer pickup for immediate access to their orders. Our facility is easily accessible with convenient loading areas.

Mon - Fri: 9:00 AM - 5:30 PM. Saturday and Sunday we are closed. We're located in Calgary's northeast industrial area, making us convenient for contractors throughout the city.

Yes. We deliver directly to Calgary job sites, contractor shops, and warehouse locations. We coordinate delivery timing to work with your construction schedule. Delivery is available throughout Calgary and surrounding communities.

All products come with a 1 Year warranty against defects in materials and workmanship. With 25 years serving Calgary contractors, we stand behind every piece that leaves our shop.

Contact us immediately at 403-651-3605 or info@rockymountainmillwork.ca. We stand behind our work and will make it right. Most issues can be resolved within 24-48 hours. Our Calgary location means we can respond quickly to any concerns.

Report any damage immediately upon pickup or delivery. We photograph all orders before shipping. Damaged items are replaced at no charge - we stand behind every piece that leaves our Calgary shop. Quick replacement is essential for keeping your Calgary project on schedule.

Our CNC equipment provides accuracy to within 0.1mm. Consistent precision on every piece ensures perfect fit for your Calgary projects. This level of accuracy is essential for professional-grade millwork that contractors can rely on.

Every component is inspected before leaving our Calgary facility. We use precision CNC equipment, quality materials, and rigorous quality control processes. Our 25 years of experience means we know what Calgary contractors need: quality that meets or exceeds expectations.

POP-IN is our proprietary line of retrofit and modular cabinet solutions available in Calgary. It includes closet organization systems, cabinet refacing products, and accessibility solutions. POP-IN allows Calgary contractors to transform kitchens and closets without full replacement, saving time and money.

POP-IN products are designed to work with standard cabinet construction common in Calgary homes. We can assess compatibility for your specific Calgary application. Our Calgary shop can customize POP-IN components to fit unique situations.

No. POP-IN products are suitable for both residential and commercial applications throughout Calgary. Whether you're working on a Calgary home renovation or a commercial project, POP-IN offers flexible solutions.

Visit our Calgary facility at 3833 12 St NE, Calgary, AB T2E 6M5 to see POP-IN products in action. We can show you examples of closet systems, retrofit solutions, and accessibility features. Perfect for Calgary contractors looking for innovative solutions.